Manage internal and customer communications through voice calling, video conferencing, SMS, chat, fax, and voicemail. Integrate with -hive cloud phone system for unified messaging. Set up call forwarding and voicemail retrieval.
View account performance with interactive filters and date-specific reviews. Access key metrics like SL, AHT, ASA, and call data. Dive deeper into detailed figures for each metric. Sync with Cisco, Genesys, CRM, and QMS systems.
Record calls and screen activity with high-quality audio. Transcribe audio to text automatically. Save and organize voice memos. Share recordings directly or export in various formats. Sync recordings across devices.
Record calls with start and stop controls. Save recordings to cloud storage. Transcribe audio to text. Edit recordings with trimming and noise reduction. Share files via email or messaging.
Users can view work order details, record labor time, track tool and material usage, and update task status. Access real-time data to manage maintenance tasks efficiently. Sync with IBM Anywhere for up-to-date information.
The app converts audio or video files to text using speech recognition and human transcriptionists. It offers various transcription parameters and delivery formats, with options for Wi-Fi or cellular uploads.
Record audio and convert it to text instantly using on-device . Edit transcriptions, highlight key points, and share notes directly. All processing occurs locally, ensuring privacy and secure data handling.
Create and manage multiple, independent jobs or projects. Start and stop recording with one click. Resume recording from where you left off. View recorded work at a glance. Sync data across devices. Export logs for reporting.