Manage prepaid and postpaid BTC accounts with balance and expiration details. Purchase prepaid plans for voice, text, and data. Access billing info for postpaid accounts. Buy or transfer top-up credits. Pay bills without waiting in line.
Manage resident profiles and view ledgers. Contact community staff and pay rent or other charges. Initiate maintenance requests with descriptions, voice memos, and photos. Track request status. Perform move-in and move-out inspections.
Handle customer inquiries over phone and website chat. Answer FAQs, transfer calls, and take messages. Collect visitor information for follow-up. Personalize interactions using proprietary software.
