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The app provides field service technicians remote access to customer and service request information. Technicians can update tasks, capture details, access inventory, and manage parts with or without internet connectivity.
Create projects and upload detailed drawings for easy access on all devices. Design custom task forms to reduce errors and assign them to technicians. Use communication tools to resolve field issues quickly.
Mobile maintenance management solution for technicians.
The app provides technicians access to TMS OnSite/TMS OnLine applications. Technicians can access the database, retrieve asset data, perform scheduled maintenance, and collect data for work orders.
Schedule appointments and manage technician availability. Create and send invoices automatically. Track job progress and customer interactions. Set reminders and receive real-time updates. Generate reports and analyze performance metrics.
Users can view work order details, record labor time, track tool and material usage, and update task status. Access real-time data to manage maintenance tasks efficiently. Sync with IBM Anywhere for up-to-date information.
Configure Wi-Fi using Bluetooth or hotspot. Update firmware for chargers. Set SIM card APN settings. Adjust charger current limits. Manage installation and maintenance tasks remotely.
Technicians use to diagnose equipment issues and perform maintenance. The provides equipment health insights based on historical and operational data. It detects anomalies and offers data-driven analysis for maintenance planning.