Track requests and move cases forward. Stay informed 24/7 with real-time notifications. Access a library of knowledge articles. Use the Service Catalog to fulfill requests faster. Interact with the Now Virtual Agent for .
Report non-emergency city issues by submitting details, attaching photos, and tracking progress. Receive status updates and communicate with city departments. Share feedback and stay informed about service requests.
Manage maintenance tasks offline with push notifications for assignments. Track work orders, assets, and parts. Sync data across devices. Standardize processes for global teams. View progress and update records in real time.
