Receive remote technical support by allowing technicians to view your iPhone screen. Request a session, obtain a nine-digit session key, and enter it in the to start the remote support process. Share your screen for troubleshooting.
Battery fitment information is accessed via VIN scanning and database lookup. Installation requirements and service billing details are provided. Technicians can identify correct batteries and resolve vehicle battery issues efficiently.
Manage jobs with digital job cards, track staff locations, and send client emails and texts. Create quotes, log job notes and photos, and handle online bookings. Schedule tasks and manage assets through the .
Request roadside assistance and track help arrival
Request roadside assistance by location using GPS. Connect with qualified service providers for tire changes, jump starts, and fuel delivery. View service details and confirm assistance. Access member benefits and track service history.
Technicians can accept new jobs, update job status, and send invoices. Receive notifications for new and active jobs. Schedule or accept jobs immediately. Track job progress through assigned, en route, on site, and complete stages.
Manage service tickets and track progress from request to resolution. Create and share feedback forms. Receive real-time updates and notifications. Integrate with customer accounts for seamless service history access.
Manage portfolios by tracking locations and prioritizing tasks. Receive notifications about maintenance issues and work order statuses. Enable push alerts for critical updates and monitor operational status remotely.