Manage customer cases with case lists and details, including priority settings, re-assignment, and case closure. View dashboards for customer journey insights and use dashboard cards for detailed data. Contact customers via call or email.
Access learning resources and track progress across devices. Personalize learning paths, set goals, and receive feedback. Share content with employees, partners, and customers. Sync learning data and manage courses remotely.
Enable secure access to company networks and websites with 2-factor authentication. Verify login requests using a generated on an iPhone, iPad, or Apple Watch. Receive push notifications and approve access remotely.
