Manage workflow approvals for IBM Maximo Asset Management. Approve or reject Purchase Requisitions, Contracts, Purchase Orders, Invoices, and Job Plans. Review and edit records during standard lifecycle processes.
Manage field tickets with creation and status updates. Perform gauge calculations and collect measurement data. Document billable activities and capture signatures. Store and retrieve data offline in areas without cellular service.
Manage customer support across social media, live chat, and e-commerce platforms from a single inbox. Reply to messages, manage WooCommerce and Shopify orders, and view customer data during conversations.