Monitor real-time stats for enabled sites including chats, tickets, and operators. Track customer interactions across channels. Assign and manage sales associates to engage with customers via chat, video, or text.
Manage jobs with drag-and-drop scheduling, one-click route optimization, and instant invoicing that syncs with Xero and QuickBooks Online. Track tasks, assign jobs, and generate invoices directly from the .
Handle phone calls, web chats, and SMS with AI assistance. Set custom greetings and responses. Route messages to team members. Schedule call recordings. Monitor call analytics. Integrate with calendar for meeting reminders.
Manage customer relationships by working with sales pipelines and engaging via chat apps like Facebook, Instagram, and Telegram. Track e-commerce orders from platforms such as Etsy and eBay. Maintain product inventory and sync across sources.
