Manage field technician tasks including FTTH drops, installations, and maintenance. Track fiber splicing, underground and aerial drops, and premise installations. Schedule work orders, log job progress, and receive real-time updates.
Manage projects with real-time updates and notifications. Track progress and receive alerts. Assign tasks and monitor deadlines. Communicate with team members and professionals. Generate reports and store project data securely.
Users can initiate remote support sessions by sharing a 9-digit code with a technician. Real-time screen sharing allows technicians to guide users through troubleshooting. Sessions use encryption for secure communication.
