View active tickets with title, description, and status. Check ticket details and create new tickets. Contact desk via call or chat. Request a callback. Change or reset password. Manage approver tasks. Access system dashboard.
Make and receive calls using Wi-Fi or data. Conference, split, or swap calls. Transfer calls and access contacts. Use speakerphone, mute, and hold functions. View call and voicemail indicators. Integrate with Teo Unified Communications platform.
Access city services anytime with real-time updates. Submit requests for over 600 services like Animal Services, Bylaw Violations, and Waste Collection. Use location-based features to report issues such as Graffiti Removal and Road Maintenance.
Technicians can sign up and register. Access certification details. Check workorder status and full details including scope and consumer contact info. Schedule or reschedule workorders. View all related files.
