Answer calls, record messages, schedule appointments, send
Monitor and manage client calls and appointments. View call logs and schedule meetings. Send instructions to secretaries alongside calls. Receive messages, emails, and portal updates. Track patient interactions and organize appointments.
Send real-time alerts to employees during emergencies. Receive safety updates and location status of staff. Communicate two-way messages within the . Access features through the KastlePresence . Requires subscription.
Teams can view circuit maps, access outage reports, and review photos of damage. Dispatchers provide turn-by-turn directions to outages. Users track work status and communicate across teams in real time.