Track customer feedback and CX performance with real-time data. Send kudos and notifications to colleagues. Monitor alert activity and manage alerts. Close alerts to resolve issues and improve customer experience.
by Concentrix Global Holdings, INC.★ 5.03 ratingsBusinessFreeData updated 2026-09-16
Manage customer across Google and Facebook. Request feedback via SMS and email. Track review requests and view current . Monitor performance metrics and analyze trends.
Manage work orders, customers, contacts, locations, tasks, and products directly from a device. Create and assign tasks, track service progress, generate invoices, and update customer information in real time.
The app provides electronic data capture for enterprise use, including customer feedback, market research, and audits. The software allows for real-time data reporting and deployment of forms with branching logic and validation to devices.
Receive real-time sales data including labor, comps, and voids. View up-to-the-minute transaction details. Access performance metrics from the POS system to make informed decisions.
Track business performance with real-time analytics and AI-driven budget recommendations. Monitor and respond to customer reviews. Receive account notifications and manage local marketing strategies efficiently.
View balances, track transactions, transfer funds, pay
Manage finances by viewing account balances and recent transactions. Transfer funds, pay bills, and initiate ACH credits, debits, and wires. Approve transactions, contact customer service via secure messaging, and access additional features.
Access data, predictive analytics, and financial reports. View key metrics, generate custom reports, and track financial performance. Collaborate with advisors to analyze trends and make informed decisions.
Manage locations, track sales, and streamline operations
Monitor business performance remotely with customizable reports. Manage multiple locations from a single dashboard. Track inventory and sales data. Generate insights to improve customer engagement and operational efficiency.
Manage and automate campaigns, leads, and opportunities from a single platform. Track customer interactions and support activities. Collaborate with team members and sync data offline for seamless updates. Close deals on the go.
Manage conversations, bookings, and payments in one
Manage customer interactions with real-time messaging, bookings, and reviews. Handle payments and marketing automations within a unified dashboard. Schedule appointments and sync team communications across channels, including SMS and social media.
Create and send personalized text messages to build customer relationships. Schedule messages, track engagement, and analyze campaign performance. Integrate with websites and manage contact lists. Export message data and set up automated replies.
Users can ask business questions in natural language to retrieve real-time insights. Perform actions across systems without generating reports. Gain personalized insights based on user behavior, context, and intent.
Manage customer relationships with AI-driven insights and automation. Monitor accounts in real time, generate personalized outreach, and automate daily workflows. Plan, engage, and close deals with data from internal and external sources.
Monitor and control vehicle locations in real-time. Track fuel usage and maintenance schedules. Generate reports and set geofences. Receive alerts for unauthorized movements and engine diagnostics. Manage driver schedules and vehicle assignments.