Field engineers can receive bi-directional audio/video and messaging support. Operators can send documents, instructions, and take remote on-site photos. Photos can be stored, annotated, and shared with field engineers in real time.
Enables remote video assistance with augmented reality features. Users can access work instructions, process guidance, and expert support in real time.
Track job applications with a simple interface. Add jobs and assign status colors. Automatically display company logos as you type. Export data and share updates. No sign-in required.
Manage service requests and track performance data
Service operators manage request queues and track performance metrics including start time, reaction time, and quality assessments. Clients interact with colleagues and community users to submit and monitor service requests.
