The app provides a mobile platform for real-time measurement of customer service, delivery, and pickup efficiency. Managers and dispatchers can monitor key benchmarks to improve service and profitability.
The app sends calls from the user's CAD to field units and allows crews to provide real-time status updates directly into the CAD. It serves as an affordable solution for field operations, supplementing voice communications to reduce radio traffic.
The app provides real-time job dispatching, scheduling, and collaboration for field service workers. Mobile workers can view, edit, and complete assigned jobs, track their GPS location, and capture proof of delivery.
