Send messages to customers or team members via text or media. Use templates to personalize updates. Track delivery, read rates, and engagement metrics in real-time. Manage group conversations and schedule messages.
Manage internal and customer communications through voice calling, video conferencing, SMS, chat, fax, and voicemail. Integrate with -hive cloud phone system for unified messaging. Set up call forwarding and voicemail retrieval.
Manage client communications through SMS texting, secure messaging, and file sharing. Receive real-time alerts and updates. Track client requests and collaborate with your team. Share documents and respond to inquiries directly from the .
Manage calls and text messages with scheduling, push notifications, and reminders. Sync notes and results with NGP 8 or 7 and CampaignDeputy. Allow staff to listen and take notes during calls. Upload calls directly for record-keeping.
Schedule and manage customer conversations across multiple platforms. Create and deploy custom chatbots. Monitor interactions and analytics. Integrate with business systems for seamless data flow.
Manage customer interactions on Facebook and Instagram through live chat. Assign conversations to team members, track messages, and respond in real time. Personalize messages and improve response times to enhance customer engagement.
Manage restaurant or bar operations with cloud-based point-of-sale system. Track sales, manage tables and wait lists, send SMS messages. Process credit card payments, handle loyalty programs via iBeacon. Sync inventory and generate reports.
Create text templates for quick insertion in messages. templates across iPhone, iPad, and Mac devices. Add frequently used phrases to save time. Sync clipboard content between devices. Insert templates instantly in new messages.
Manage customer conversations from anywhere with real-time notifications and message tracking. Send mass messages for promotions or updates. Access shared dashboards and team alerts. Organize contacts into individual or group lists.