Field workers clock in and complete jobs, sending status updates to dispatchers. Workers provide ETA updates to clients. Dispatchers manage task assignments and monitor worker progress in real time. GPS tracking is used for location updates.
The app allows customers to track loads and view shipment details. Drivers can receive shipment information, check in and out of locations, and upload signed documents to the Arcline dispatch system.
Facilitates communication between dispatch, crew, and drivers. Tracks availability. Coordinates pickups between drivers and crews. Handles delayed flights with alerts. Sends service recovery notifications.