Manage customer cases with case lists and details, including priority settings, re-assignment, and case closure. View dashboards for customer journey insights and use dashboard cards for detailed data. Contact customers via call or email.
Make and receive calls using your -provided number on mobile or tablet. Simultaneously ring across all devices. Use 3-way conference and call transfer features. Retrieve voicemail messages and sync contacts.
Track currency exchange rates and convert between over 160 currencies, precious metals, and cryptocurrencies like Bitcoin and Ethereum. Use online and offline modes. Set user-defined exchange rates.
