Customers can order supplies, place service calls, and check item statuses. They can request training and submit meter readings. The includes a message center for receiving important updates from the company.
Report community issues like missed garbage pickup or downed streetlights with GPS location and photo attachments. Track service requests until resolved. Access city park info, news, and events. Connect via social media.
Create and send targeted SMS and email campaigns to customers and prospects. Schedule service reminders for maintenance or inspections. Send appointment confirmations and gather customer feedback through satisfaction surveys.
