Monitor real-time stats for enabled sites including chats, tickets, and operators. Track customer interactions across channels. Assign and manage sales associates to engage with customers via chat, video, or text.
Manage repair appointments for devices like phones, laptops, and tablets. View and update customer requests. Communicate via in- chat. Track repair progress and customer feedback. Receive notifications for new bookings and status changes.
View real-time retail sales data with interactive charts and customizable filters. Compare current performance to previous years and set targets. Navigate between company and store metrics. Save persistent filter preferences.