Manage customer relationships by working with sales pipelines and engaging via chat apps like Facebook, Instagram, and Telegram. Track e-commerce orders from platforms such as Etsy and eBay. Maintain product inventory and sync across sources.
Define metrics once and use them across all platforms for consistent data analysis. Create visualizations and perform multi-layered analysis. Access centralized metric definitions and integrate with dbt semantic layer for unified insights.
Manage calls and interactions on devices. Handle incoming and outgoing calls, manage contacts, and track call history. Integrate with contact centre systems and access real-time data.
