Monitor real-time stats for enabled sites including chats, tickets, and operators. Track customer interactions across channels. Assign and manage sales associates to engage with customers via chat, video, or text.
Check account balances and view health benefit details in real time. Access HSA, HRA, and FSA information securely. Log in with existing website credentials. Navigate account settings and transaction history intuitively.
Customers can order supplies, place service calls, and check item statuses. They can request training and submit meter readings. The includes a message center for receiving important updates from the company.
