Track customer feedback and CX performance with real-time data. Send kudos and notifications to colleagues. Monitor alert activity and manage alerts. Close alerts to resolve issues and improve customer experience.
Manage corporate communications with secure messaging and call recording. Enable device compliance checks and application restrictions. Monitor user activity and enforce security policies within the Intune environment.
Enable business texting with auto-replies and message blasts. Track responses through built-in reporting tools. Archive all messages for compliance and security. Send and receive messages directly within the .