Send text messages to customers for promotions, follow-ups, and event reminders. Schedule and automate messages. Track engagement and ensure compliance with messaging regulations. Manage contacts and view message delivery reports.
Technicians can manage work orders on mobile devices. View and update task details, add completion comments, log procedure readings, and attach files. Receive personalized notifications and track progress in real time.
Manage customer interactions across multiple channels including phone, text, website, social media, email, and team chat. Use AI chatbots for automated responses and live agents for real-time support.
