Manage customer interactions across multiple locations with centralized tools. Collect reviews, convert leads, and run surveys. Send texts, gather referrals, and track customer feedback.
by BirdEye Inc.★ 4.3505 ratingsBusinessFreeData updated 2026-09-10
View lead source metrics and manage leads by creating new entries or reviewing conversation history. Receive push notifications for pending responses. Chat with customers via SMS and Facebook Messenger in real time.
Manage customer interactions through team-based SMS communication. Send and receive messages via a dedicated phone number. Track conversations, assign support tickets, and monitor response times.
Track key performance indicators with customizable dashboards. Automate pricing and product reviews to improve profitability. Manage inventory and forecast demand to reduce lost revenue.
Manage customer interactions through multi-channel communication including messengers, emails, and calls. Track sales pipelines, set automated workflows, and generate reports. Access analytics and manage contacts directly from the .
Send review requests after completing jobs. Track customer feedback, points, rewards, and online reputation. View and manage data across devices. Monitor review status and rewards progress.
Manage bookings, track customers, create invoices and estimates. Process payments and record expenses. Receive automated appointment confirmations and Google reviews. Track inventory and generate reports. Issue online gift certificates.
Receive and respond to messages from customers via website, text, or Facebook within a single . Use real-time notifications and a chatbot to manage interactions and automate responses.
Companion allows admins to route qualified leads to team members instantly. Sales reps can view conversation context, resume discussions, and continue interactions.
Manage customer across Google and Facebook. Request feedback via SMS and email. Track review requests and view current . Monitor performance metrics and analyze trends.
Collect customer feedback through video reviews. Customers record and submit reviews directly. Reviews are verified and publicly visible. Business owners can request reviews and manage submissions.